Frequently Asked Questions
Where can I download a copy of the BCEN/CEN Candidate Handbook? (Click Here)
How many continuing education hours can I get when attending your CEN review class?
Boswell Emergency Medical Education Technology will issue a certificate for 18 hours of nursing continuing education upon completion. These hours have been approved by the ANCC/ENA and are accepted by all state boards of nursing. It is the sole responsibility of the attendee to only claim those hours for which they were present. BEMET does not report hours awarded to CE Broker. A certificate of completion/attendance is awarded digitally after each class with the requisite information to submit the attained hours to the attendees respective licensing/regulatory authority.
What is your cancellation and refund policy?
We understand that many times circumstances come up that preclude a registered student from attending our class. Our refund policies are aimed at being fair as well as equitable to other business offering nursing continuing education programs. The specific refund/cancellation policy is as follows:
Until 14 days prior to the course = 100% refund
From 13 days prior to 1 day prior = 50% refund
Within 1 day of the course, there is no refund available.
All refunds are subject to an administrative fee of $25.
The potential attendee also has the option of trading their seat to another person, thereby not forfeiting any money.
Finally, an attendee may elect to keep their registration “on hold” for up to 12 months. If they attend any other CEN class within those 12 months following, their prior, unused registration will cover that new course, regardless if any price increases.
The main reason for having to forfeit some of the registration money is due to certain course costs which have already been incurred on the attendees part from the time they register. As the class date nears, there is more costs associated with each attendee including items such as books, handouts, certificates etc.
However, any attendee who cancels WILL receive a copy of the course workbook/manual and all the class handouts. This is usually done within 1-2 weeks of the course being completed.
What is required to host a class at my facility?
First we’ll need approximately 90-120 days lead time notice. This is essential because myself and co-instructors have full time jobs to work around. Usually we can accommodate any request, but it just takes time to get our full-time schedules rearranged to meet your facility’s needs. This also allows ample time for the maximum number of your RNs who are interested in attending to be able to make adjustments to their schedules or work/family life to ensure they can attend.
We will need a classroom for two days. Back-to-back days. This can even be on the weekend. The classroom will need to seat a minimum of 25 people, classroom-style. We ask that in the classroom there be adequate power, lighting and A/V equipment for the class. Specifically a projection screen, a projector and either a system that we can plug a USB device into or run off our own laptop. The course content is stored on the “google cloud” so we’ll need access to the internet as well.
In exchange for hosting, all RNs from the host facility can attend for nearly a 50% off the normal rates, AND they will get priority seating. I do ask to be allowed to let non-host facility RNs attend as well. However, they will be paying a higher fee and they may lose their seats if the class is full (however, we’ve never had to cancel any attendee in the past!)
We like to have a minimum of 15 paid registrants. This will cover all the basic, bare-bones costs for the course. Those 15 do not have to all be from the host facility. The 15 includes host-facility and non-host facility attendees.
Finally, we would sign a 1-page simple letter of agreement. Basically outlining the above details, any host-facility specific terms and the specifics of the classroom/location.
What is the benefit of hosting a class at my facility versus just attending one that you’re doing at another facility?
The biggest benefit is the cost. Attendees employed by the host facility will get a registration rate approximately 50% of the normal rate.
Also a benefit is travel. You would most likely not have to travel a distance to attend at another facility.
Other benefits include: familiarity with the campus/setting, a more networked setting as you’ll be attending with your colleagues/peers. And finally, most likely your facility will have negotiated with me to select class dates that are most conducive to the most RN’s from your facility being able to attend.
Do you put on classes to support or work with the ENA?
Yes! A few times a year, I do classes for ENA chapters that are looking for a way to do fundraisers for their state/chapter treasuries. In this case I work with that ENA leadership to arrange a steeply discounted price for ENA members and I quote a “flat fee” price (a minimum) for the class. Anything above and beyond that minimum is divided by percentages and given over to the ENA hosting agency. Typically, above the minimum to run the class, I will split any “overage” at 80/20 (ENA/BEMET) or 70/30 (ENA/BEMET), this still ensures I can cover costs if the class turns out unexpectedly large. I have done this method for several ENA chapters and it was worked out VERY well for them each time.
What is the structure/format of your classes?
The majority of the class is the traditional classroom, didactic method. The content is presented via lecture style with powerpoint style slides. Interspersed throughout is opportunities for questions/answers, a bit of humor and interactivity. We take breaks approximately every 60-70 minutes to prevent fatigue. We take an hour for lunch, however, occasionally due to time constraints we will cut it to 45 minutes in which case it will be more of a “working” lunch.
Do you offer group discounts?
Yes. However, each of these is individually negotiated and agreed upon when considering factors like course costs, travel etc. At a minimum, three people registering together would get a discount above and beyond the ENA/Military discounts. Host facility RNs aren’t eligible for group discounts as their rates have already been negotiated to nearly 50% off the regular price.
If we contract with a facility to do a class, the facility may, if they choose, elect to have the individual RNs register on their own and then offer whatever incentive or reimbursement they may offer. Or the facility may pre-pay for students as well. When negotiating this pre-pay rate for a group, we will factor in discounts for overall anticipated enrollee numbers as well as any payments ahead of time.
The bottom line is, YES, there are group discounts, everyone may be a bit different than the next. The best thing to do is just contact us and let us know how many you think will be registering together and we can go from there.
Do you have any videos or other study material available?
Yes. Currently, on Youtube, we have posted videos of each of the CEN content presentations. Some are recordings from live classes. Some are recorded from the home office via the computer. These are all FREE for your use anytime either to review what we’ve covered in the class or to refresh yourself.
There are also several videos (also FREE on Youtube) of CEN study helpers. These include topics such as study tips, exam specifics, test taking tips etc.
The direct web link address for ALL the videos is:
http://bit.ly/BEMETCENVideos
We also offer copies of the class study/workbook/manual for sale outside of the class. This same book is also offered by retailers on Amazon and Ebay. However, if you buy the book directly from us, then we will ship it from the home office complete with all the class handouts as well as some supplemental CEN preparation material. None of the online retailers/distributors have this material available to send with your purchase. Buying directly from us (see below web address) ensures you are dealing directly with the author and support team.
http://bit.ly/BEMETCENBook
What is your pass rate for the CEN exam?
Unfortunately there is no data on this. Anyone that tells you they know a pass rate for a particular book, course, or class is not giving accurate information.
The main reason is that there is no way to know who does or does not pass unless they contact you and tell you. As well, for the statement of “x percent” pass rate to be accurate, it would mean that everyone (pass and fail alike) were to contact and report their exam attempt. Many people who do not pass are either too embarrassed to report back or disappointed. Some who do pass, are simply so elated, they don't think to report back.
Additionally, there are many students who attend the class and never go on to test, so those numbers don't count and aren't even recorded. Some students simply take the class for CECH or just for a "refresher" - so they don't go on to test either.
In the 7 years I've been doing this, I have inquired of all other business/entities that advertise a "pass rate" and none of them have been able to give sound/accurate numbers that are statistically valid and more often than not, those pass rates are touted for marketing purposes more than anything.
So it is hard to answer that question specifically. I wish we had a way to track that accurately.
What is your cancellation and refund policy?
We understand that many times circumstances come up that preclude a registered student from attending our class. Our refund policies are aimed at being fair as well as equitable to other business offering nursing continuing education programs. The specific refund/cancellation policy is as follows:
Until 14 days prior to the course = 100% refund
From 13 days prior to 1 day prior = 50% refund
Within 1 day of the course, there is no refund available.
All refunds are subject to an administrative fee of $25.
The potential attendee also has the option of trading their seat to another person, thereby not forfeiting any money.
Finally, an attendee may elect to keep their registration “on hold” for up to 12 months. If they attend any other CEN class within those 12 months following, their prior, unused registration will cover that new course, regardless if any price increases.
The main reason for having to forfeit some of the registration money is due to certain course costs which have already been incurred on the attendees part from the time they register. As the class date nears, there is more costs associated with each attendee including items such as books, handouts, certificates etc.
However, any attendee who cancels WILL receive a copy of the course workbook/manual and all the class handouts. This is usually done within 1-2 weeks of the course being completed.
What is required to host a class at my facility?
First we’ll need approximately 90-120 days lead time notice. This is essential because myself and co-instructors have full time jobs to work around. Usually we can accommodate any request, but it just takes time to get our full-time schedules rearranged to meet your facility’s needs. This also allows ample time for the maximum number of your RNs who are interested in attending to be able to make adjustments to their schedules or work/family life to ensure they can attend.
We will need a classroom for two days. Back-to-back days. This can even be on the weekend. The classroom will need to seat a minimum of 25 people, classroom-style. We ask that in the classroom there be adequate power, lighting and A/V equipment for the class. Specifically a projection screen, a projector and either a system that we can plug a USB device into or run off our own laptop. The course content is stored on the “google cloud” so we’ll need access to the internet as well.
In exchange for hosting, all RNs from the host facility can attend for nearly a 50% off the normal rates, AND they will get priority seating. I do ask to be allowed to let non-host facility RNs attend as well. However, they will be paying a higher fee and they may lose their seats if the class is full (however, we’ve never had to cancel any attendee in the past!)
We like to have a minimum of 15 paid registrants. This will cover all the basic, bare-bones costs for the course. Those 15 do not have to all be from the host facility. The 15 includes host-facility and non-host facility attendees.
Finally, we would sign a 1-page simple letter of agreement. Basically outlining the above details, any host-facility specific terms and the specifics of the classroom/location.
What is the benefit of hosting a class at my facility versus just attending one that you’re doing at another facility?
The biggest benefit is the cost. Attendees employed by the host facility will get a registration rate approximately 50% of the normal rate.
Also a benefit is travel. You would most likely not have to travel a distance to attend at another facility.
Other benefits include: familiarity with the campus/setting, a more networked setting as you’ll be attending with your colleagues/peers. And finally, most likely your facility will have negotiated with me to select class dates that are most conducive to the most RN’s from your facility being able to attend.
Do you put on classes to support or work with the ENA?
Yes! A few times a year, I do classes for ENA chapters that are looking for a way to do fundraisers for their state/chapter treasuries. In this case I work with that ENA leadership to arrange a steeply discounted price for ENA members and I quote a “flat fee” price (a minimum) for the class. Anything above and beyond that minimum is divided by percentages and given over to the ENA hosting agency. Typically, above the minimum to run the class, I will split any “overage” at 80/20 (ENA/BEMET) or 70/30 (ENA/BEMET), this still ensures I can cover costs if the class turns out unexpectedly large. I have done this method for several ENA chapters and it was worked out VERY well for them each time.
What is the structure/format of your classes?
The majority of the class is the traditional classroom, didactic method. The content is presented via lecture style with powerpoint style slides. Interspersed throughout is opportunities for questions/answers, a bit of humor and interactivity. We take breaks approximately every 60-70 minutes to prevent fatigue. We take an hour for lunch, however, occasionally due to time constraints we will cut it to 45 minutes in which case it will be more of a “working” lunch.
Do you offer group discounts?
Yes. However, each of these is individually negotiated and agreed upon when considering factors like course costs, travel etc. At a minimum, three people registering together would get a discount above and beyond the ENA/Military discounts. Host facility RNs aren’t eligible for group discounts as their rates have already been negotiated to nearly 50% off the regular price.
If we contract with a facility to do a class, the facility may, if they choose, elect to have the individual RNs register on their own and then offer whatever incentive or reimbursement they may offer. Or the facility may pre-pay for students as well. When negotiating this pre-pay rate for a group, we will factor in discounts for overall anticipated enrollee numbers as well as any payments ahead of time.
The bottom line is, YES, there are group discounts, everyone may be a bit different than the next. The best thing to do is just contact us and let us know how many you think will be registering together and we can go from there.
Do you have any videos or other study material available?
Yes. Currently, on Youtube, we have posted videos of each of the CEN content presentations. Some are recordings from live classes. Some are recorded from the home office via the computer. These are all FREE for your use anytime either to review what we’ve covered in the class or to refresh yourself.
There are also several videos (also FREE on Youtube) of CEN study helpers. These include topics such as study tips, exam specifics, test taking tips etc.
The direct web link address for ALL the videos is:
http://bit.ly/BEMETCENVideos
We also offer copies of the class study/workbook/manual for sale outside of the class. This same book is also offered by retailers on Amazon and Ebay. However, if you buy the book directly from us, then we will ship it from the home office complete with all the class handouts as well as some supplemental CEN preparation material. None of the online retailers/distributors have this material available to send with your purchase. Buying directly from us (see below web address) ensures you are dealing directly with the author and support team.
http://bit.ly/BEMETCENBook
What is your pass rate for the CEN exam?
Unfortunately there is no data on this. Anyone that tells you they know a pass rate for a particular book, course, or class is not giving accurate information.
The main reason is that there is no way to know who does or does not pass unless they contact you and tell you. As well, for the statement of “x percent” pass rate to be accurate, it would mean that everyone (pass and fail alike) were to contact and report their exam attempt. Many people who do not pass are either too embarrassed to report back or disappointed. Some who do pass, are simply so elated, they don't think to report back.
Additionally, there are many students who attend the class and never go on to test, so those numbers don't count and aren't even recorded. Some students simply take the class for CECH or just for a "refresher" - so they don't go on to test either.
In the 7 years I've been doing this, I have inquired of all other business/entities that advertise a "pass rate" and none of them have been able to give sound/accurate numbers that are statistically valid and more often than not, those pass rates are touted for marketing purposes more than anything.
So it is hard to answer that question specifically. I wish we had a way to track that accurately.